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  • Appeal and Complaints

    If you wish to appeal you should complete Appeal Form AIT-2, a copy of which will be given to you with the refusal notice. A guidance leaflet is also enclosed which explains what to do.

    You must lodge your appeal at the Asylum and Immigration Tribunal. You can do this by:
    • Fax to: +44(0)1509221699; or
    • Post to: Asylum and Immigration Tribunal, Tribunals Group Customer Service Centre, PO Box 7866, Loughborough, LE11 2XZ, United Kingdom; or
    Returning your appeal papers to the Visa Section

    The completed appeal form must arrive no later than 28 days after the date of this notice, and you must make sure that it is signed and dated.

    Please visit UK Border Agency appeal policy page for further information.


  • Complaints

    If you wish to comment on or complain about the level of service you have received at a VAC, you should contact the VAC Manager. If you wish to complain about the service you have received from a member of the Visa Section, please write to:

    Head of Visa Services
    British High Commission
    PO Box 6079
    Dhaka 1212
    Bangladesh

    The Complaints and Enquiries pages in the UK Border Agency website also have further details.

 

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